Are you looking to have your underground facilities located and marked before digging?
A FREE locate request for public facilities can be placed by using our OneCallAccess Program OR by contacting the Notification Center directly at either 811 or 1-800-482-7171.
A locate request must be placed at least 3 business days prior to, but no more than 14 days before conducting excavation on your project. For private locate requests please refer to our Related Links. Also, be sure to check the Positive Response of your ticket before digging, IT’S THE LAW!
REMINDER: the MISS DIG 811 System serves as a message handling notification service for underground facility owners. MISS DIG 811 takes information about your planned excavations and distributes that information to its members. It is then the responsibility of each facility owner to mark the approximate location of their underground facilities at the excavation site.
If you would like to know why there are flags or paint on your property, please use OCA to see what work is being performed.
PelicanCorp & MISS DIG 811 Ticket Issues
Are you having issues with a ticket and need some assistance? Please complete the form below with as much detail possible so the issue can be looked into. If you would like information returned to you on the issue and resolution please include contact information.
Hours of Operation
The MISS DIG 811 Notification Center is available 24 hours a day, 7 days a week, at 811 or 1-800-482-7171 to process emergency and non-emergency location requests.
An EMERGENCY is defined as any work that requires locating and staking in less than 3 working days because of lack of facilities, or possible hazard to health, life, or property.
The MISS DIG 811 Administration Office is closed for the following holidays:
- New Year’s Eve
- New Year’s Day
- Martin Luther King, Jr. Day
- Memorial Day
- Fourth of July*
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day*